Refund policy

Returns

We want you to love the artwork you bring into your home. If your purchase isn’t quite the right fit, we’re here to help.

Print Returns

Unframed prints may be returned within 30 days of delivery for a full refund. Returns requested between 31 and 60 days after delivery are eligible for store credit.

Because every framed print is custom-made to order, all framed print sales are final and cannot be returned or exchanged.

Returning Your Artwork

Please return your artwork in its original packaging whenever possible and package it carefully to prevent damage during transit.

Returns that arrive damaged—including damage to frames or damage caused by inadequate packaging—may be subject to a restocking fee of up to 20%.

Damaged or Incorrect Orders

If your artwork arrives damaged or you receive the wrong item, please contact us within seven days of delivery.

Please include:

• Your order number
• Photographs of the artwork
• Photographs of the packaging
• A brief description of the issue

We’ll work quickly to make it right.

Refunds

Once your return has been received and inspected, approved refunds will be issued to your original method of payment.

If you choose store credit, it will be sent by email as a digital gift card that may be used toward any future purchase.

Questions About a Return

If you have any questions before placing an order or before starting a return, we’re always happy to help. Please don’t hesitate to contact us.